Shipping policy
Shipping Policy
Thank you for shopping with HairBeam. This Shipping Policy outlines our shipping procedures, timelines, and related terms.
1. Order Processing
All orders are processed within [X–Y business days] (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has been shipped.
In the event of high order volume, processing times may be extended. If there is a significant delay in shipping your order, we will contact you via email or telephone.
2. Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: [X–Y business days]
- Expedited Shipping: [X–Y business days]
- Overnight Shipping: [1–2 business days, if applicable]
Delivery times are estimates only and begin once the order has shipped, not when the order is placed.
3. Shipment Confirmation and Tracking
You will receive a shipment confirmation email containing your tracking number(s) once your order has been shipped. Tracking information will be active within 24 hours.
4. International Shipping
We offer international shipping to select countries. Shipping fees and delivery times vary based on destination.
Please note:
- Customers are responsible for any customs duties, taxes, or import fees imposed by the destination country.
- We are not responsible for delays caused by customs processing.
5. Shipping Restrictions
We do not ship to P.O. Boxes or APO/FPO addresses unless otherwise stated. Certain products may be subject to shipping restrictions based on location.
6. Delays
Delivery delays may occasionally occur due to weather conditions, carrier delays, customs clearance, or other unforeseen circumstances. [Company Name] is not liable for delays beyond our control.
7. Lost or Damaged Shipments
If your order is lost or arrives damaged, please contact us at support@hairbeam-beauty.com within 14 days of delivery. We will work with the shipping carrier to resolve the issue promptly.
Please retain all packaging materials and damaged goods until the claim is resolved.
8. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipment.
9. Contact Us
If you have any questions about this Shipping Policy, please contact us at:
HairBeam
Email: support@hairbeam-beauty.com